HoopSync Privacy Policy

Last Updated: August 25, 2026

HoopSync ("HoopSync," "we," "us," or "our") respects your privacy. This Privacy Policy explains how information is collected, used, and shared when you use the HoopSync mobile application.

1. Information We Collect

Depending on how you use HoopSync, we may collect information such as:

Account information, such as your name and email address.
Basketball-related information you choose to enter, such as teams, players, workouts, practices, plays, statistics, and training information.
Information you provide when contacting customer support.
Subscription and purchase information necessary to provide paid features. Payments made through the App Store are processed by Apple.
Technical information necessary to operate, maintain, and improve the application.

We do not ask you to provide information that is not reasonably necessary to use HoopSync, such as information unrelated to basketball, coaching, workouts, teams, practices, or training features.

2. How We Use Information

We may use information to:

Create and maintain your HoopSync account.
Provide the app's coaching, player, workout, team, practice, and training features.
Save and display information you create within the app.
Provide and improve AI-powered features.
Process and manage subscriptions and purchases.
Respond to support requests.
Maintain the security and reliability of the application.
Diagnose problems and improve the user experience.
Comply with applicable legal obligations.

3. Information You Create

HoopSync allows users to create and store basketball-related content, including workouts, practices, plays, teams, player information, statistics, and other training-related information.

You are responsible for ensuring that information you enter into HoopSync is appropriate and that you have the necessary rights or permissions to provide that information.

4. AI Features

Some HoopSync features may use artificial intelligence to provide coaching, training, workout, or other app functionality.

Information submitted to AI-powered features may be processed by service providers that help us provide those features. We use such information only as reasonably necessary to provide and improve the requested functionality and to operate the application.

Please avoid submitting sensitive personal information into AI-powered features unless it is necessary for the feature you are using.

5. How We Share Information

We do not sell your personal information.

We may share information with service providers that help us operate HoopSync, such as providers for hosting, authentication, data storage, analytics, customer support, subscriptions, or AI-powered functionality.

We may also disclose information when reasonably necessary to:

Comply with applicable law or legal process.
Protect the rights, safety, or property of HoopSync, our users, or others.
Detect, prevent, or address fraud, security, or technical issues.
Support a business transaction such as a merger, acquisition, or sale of assets.

6. Children's Privacy

HoopSync is not intended to knowingly collect personal information from children in violation of applicable privacy laws.

If you believe a child has provided personal information without appropriate authorization, please contact us so we can review and take appropriate action.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information associated with HoopSync.

However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as reasonably necessary to provide HoopSync and its features, maintain accounts and records, resolve disputes, enforce agreements, and comply with legal obligations.

When information is no longer reasonably necessary, we may delete or de-identify it.

9. Your Choices

Depending on the information and applicable law, you may have rights to access, correct, delete, or otherwise control certain personal information.

You may contact us using the information below to request assistance with your personal information.

You may also delete your HoopSync account where the app provides an account deletion option.

10. Third-Party Services

HoopSync may rely on third-party service providers to provide certain app functionality. Those providers may process information on our behalf. Their processing may also be governed by their own privacy policies.

11. App Store Purchases

Subscriptions and purchases made through the Apple App Store are processed by Apple. HoopSync does not receive your full payment card information from Apple.

Questions about App Store billing or payment methods may also be subject to Apple's policies and procedures.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page.

Continued use of HoopSync after changes become effective constitutes acceptance of the updated Privacy Policy to the extent permitted by applicable law.

13. Contact Us

If you have questions about this Privacy Policy or how HoopSync handles information, please contact:

HoopSync Support
Email: hoopsyncconnect@gmail.com